Privacy Policy

Below you will find our new GDPR-compliant privacy policy. This privacy policy is intended to inform you, as a user of this website, in accordance with the GDPR, the Federal Data Protection Act, and the Telemedia Act, about the nature, scope, and purpose of the collection and use of personal data by the website operator, Burg Reichenstein GmbH & Co. KG (see the Legal Notice for contact details). The website operator takes your privacy very seriously and treats your personal data confidentially and in accordance with legal requirements.

Note regarding the data controller

The entity responsible for data processing on this website is:

Burg Reichenstein GmbH & Co. KG
Burgweg 24
55413 Trechtingshausen

T: +49 (0) 6721 6117
E: info@burg-reichenstein.com

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).


Access data

The website operator or hosting provider collects data about visits to the site and stores this data as "server log files." The following data is logged:

  • Website visited
  • Time at the time of the call
  • Amount of data sent in bytes
  • Source/link that brought you to this page
  • Browser used
  • Operating system used
  • IP address used

We process the data provided for the following purposes:

  • Ensuring that the website loads smoothly,
  • To ensure a comfortable user experience on our website,
  • Assessment of System Security and Stability
  • as well as for other administrative purposes.

The legal basis for data processing is Article 6(1)(f) of the GDPR. Our legitimate interest arises from the purposes of data collection listed above. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your identity. However, the website operator reserves the right to review the server log files retrospectively should there be concrete indications of unlawful use.


Cookies

This website uses cookies. These are small text files that are stored on your device. Your browser accesses these files. The use of cookies improves the user-friendliness and security of this website.

The cookie stores information related to the specific device being used. However, this does not mean that we thereby gain direct knowledge of your identity.


We use cookies to make your experience on our website more enjoyable. For example, we use so-called session cookies to recognize that you have already visited certain pages on our website. These cookies are automatically deleted when you leave our site.

In addition, to improve user-friendliness, we also use temporary cookies that are stored on your device for a specific, predetermined period of time. When you visit our site again to use our services, the system automatically recognizes that you have visited us before and recalls the information and settings you entered, so you do not have to re-enter them.

In addition, we use cookies to collect statistical data on the use of our website and to analyze this data in order to optimize our services for you. These cookies allow us to automatically recognize that you have visited our site before when you return. These cookies are automatically deleted after a specified period of time.


The data processed by cookies is necessary for the purposes stated above to safeguard our legitimate interests and those of third parties in accordance with Article 6(1)(f) of the GDPR.


Most browsers allow you to disable cookies. Please note: If you disable cookies, we cannot guarantee that you will be able to access all features of this website without restrictions.

 

General Information About the Use of Cookies

TTDSG:

The legal basis for the storage of cookies, device identifiers, and similar tracking technologies, as well as for the storage of information on the end user’s device and access to such information, is the European ePrivacy Directive in conjunction with the Act Regulating Data Protection and the Protection of Privacy in Telecommunications and Telemedia (TTDSG). Please

 

Please note that the legal basis for the processing of personal data collected in this context is the GDPR (Art. 6(1)(a) GDPR). The specific legal basis for the processing of personal data in each individual case can be found below, next to the respective cookie or in connection with the processing itself.

 

The primary legal basis for storing information on the end user’s device—and thus, in particular, for storing cookies—is your consent, pursuant to Section 25(1), sentence 1 of the TTDSG. Consent is granted when you visit our website—though, of course, you are not required to grant it—and can be revoked at any time in the cookie settings.ch e

 

Pursuant to Section 25(2)(2) of the TTDSG, consent is not required if the storage of information in the end-user’s terminal equipment or access to information already stored in the end-user’s terminal equipment is strictly necessary for the provider of a telemedia service to provide a telemedia service expressly requested by the user. You can see in the cookie settings which cookies are classified as strictly necessary (often referred to as “technically necessary cookies”), and therefore fall under the exception provided for in Section 25(2) of the TTDSG and thus do not require consent.



Handling of Personal Data

The website operator collects, uses, and discloses your personal data only when permitted by law or when you consent to the collection of such data. Personal data includes any information that can be used to identify you and that can be traced back to you—such as your name, email address, and phone number.


Handling Contact Information

If you contact the website operator using the contact options provided, your information will be stored so that it can be used to process and respond to your inquiry. This data will not be shared with third parties without your consent.


Disclosure of Data

Your personal data will not be disclosed to third parties for any purposes other than those listed below.

We will only share your personal information with third parties if:

  • you have given your explicit consent pursuant to Article 6(1)(a) of the GDPR,
  • the disclosure is necessary pursuant to Article 6(1)(f) of the GDPR for the establishment, exercise, or defense of legal claims, and there is no reason to believe that you have an overriding legitimate interest in preventing the disclosure of your data,
  • in the event that there is a legal obligation to disclose such information pursuant to Article 6(1)(c) of the GDPR, as well as
  • this is permitted by law and is necessary for the performance of contractual relationships with you pursuant to Article 6(1)(b) of the GDPR.

Share content via social media plugins


a) Facebook

Our website uses Facebook social media plugins to enhance your user experience. For this purpose, we use the “LIKE” or “SHARE” button. These features are provided by Facebook.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Facebook’s servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the website.

When these plugins are integrated, Facebook receives information that your browser has accessed the relevant page on our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the United States and stored there.

If you are logged into Facebook, Facebook can directly associate your visit to our website with your Facebook account. If you interact with the plugins—for example, by clicking the “LIKE” or “SHARE” button—the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook may use this information for advertising, market research, and to tailor the Facebook pages to your interests. To this end, Facebook creates usage, interest, and relationship profiles, for example, to analyze your use of our website in relation to the ads displayed to you on Facebook, to inform other Facebook users about your activities on our website, and to provide other services related to the use of Facebook.

If you do not want Facebook to associate the data collected through our website with your Facebook account, you must log out of Facebook before visiting our website.

For information on the purpose and scope of data collection, as well as the further processing and use of data by Facebook, and your rights and privacy settings in this regard, please refer to the privacy policy (https://www.facebook.com/about/privacy/) from Facebook.


b) Instagram

Our website also uses so-called social plugins (“plugins”) from Instagram, which is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”).

The plugins are marked with an Instagram logo, such as the "Instagram camera" icon.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram’s servers. The plugin’s content is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page on our website, even if you do not have an Instagram profile or are not currently logged in to Instagram.

This information (including your IP address) is transmitted directly from your browser to an Instagram server in the United States and stored there. If you are logged into Instagram, Instagram can immediately associate your visit to our website with your Instagram account. If you interact with the plugins—for example, by clicking the “Instagram” button—this information is also transmitted directly to an Instagram server and stored there


The information will also be posted on your Instagram account and displayed to your followers there.

If you do not want Instagram to directly associate the data collected through our website with your Instagram account, you must log out of Instagram before visiting our website.

For more information, please see the Privacy Policy (https://help.instagram.com/155833707900388) on Instagram.


Google Analytics

This website uses the "Google Analytics" service, provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), to analyze how users interact with the website. The service uses “cookies”—text files that are stored on your device. The information collected by the cookies is generally sent to a Google server in the United States and stored there.

This website uses IP anonymization. Users’ IP addresses are truncated within the member states of the EU and the European Economic Area. This truncation removes any personal reference from your IP address. Under the data processing agreement that the website operators have entered into with Google Inc., Google uses the collected information to analyze website usage and activity and to provide services related to internet usage.

You can prevent cookies from being stored on your device by adjusting the settings in your browser. However, we cannot guarantee that you will be able to access all features of this website without restrictions if your browser does not allow cookies.

You can also use a browser plugin to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, you can prevent Google Analytics from collecting data about you on this website by clicking this link. Clicking the link above will download an “opt-out cookie.” Your browser must therefore be set to allow cookies. If you regularly clear your cookies, you will need to click the [link] again each time you visit this website.

Here you can find more information about Google Inc.'s use of data: https://support.google.com/analytics/answer/6004245?hl=de


Newsletter information


If you would like to subscribe to the newsletter offered on this website, we will need your email address as well as information that allows us to verify that you are the owner of the provided email address and that you consent to receiving the newsletter. No other data is collected, or is collected only on a voluntary basis. We use this data exclusively to send you the requested information and do not share it with third parties.

The processing of the data entered in the newsletter sign-up form is based solely on your consent (Art. 6(1)(a) GDPR). You may revoke your consent to the storage of your data and email address, as well as their use for sending the newsletter, at any time, for example via the “Unsubscribe” link in the newsletter. The lawfulness of data processing operations that have already taken place remains unaffected by the revocation.


The data you have provided to us for the purpose of subscribing to our newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted once you have unsubscribed. Data stored by us for other purposes remains unaffected by this.

User rights: access, rectification, restriction, and erasure


  • pursuant to Article 15 of the GDPR, to request information about your personal data that we process. In particular, you may request information regarding the purposes of processing, the categories of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned retention period, the existence of a right to rectification, erasure, restriction of processing, or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, as well as information regarding the existence of automated decision-making, including profiling, and, where applicable, meaningful information regarding its details;
  • in accordance with Article 16 of the GDPR, to request the immediate rectification of inaccurate personal data or the completion of your personal data stored by us;
  • to request the restriction of the processing of your personal data pursuant to Article 18 of the GDPR, provided that you contest the accuracy of the data, the processing is unlawful but you oppose its erasure and we no longer need the data, but you require it to assert, exercise, or defend legal claims, or you have objected to the processing pursuant to Article 21 of the GDPR
  • in accordance with Article 20 of the GDPR, to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, or to request that it be transferred to another controller;
  • to request the erasure of your personal data stored by us in accordance with Article 17 of the GDPR, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.


Right to object

If your personal data is processed on the basis of legitimate interests pursuant to Article 6(1)(f) of the GDPR, you have the right, pursuant to Article 21 of the GDPR, to object to the processing of your personal data, provided there are grounds for doing so arising from your particular situation or the objection relates to direct marketing. In the latter case, you have a general right to object, which we will honor without requiring you to specify a particular situation.

If you wish to exercise your right of withdrawal or objection, simply send an email to: info@burg-reichenstein.com

 

Right to file a complaint with the competent supervisory authority

In the event of violations of data protection laws, the data subject has the right to lodge a complaint with the competent supervisory authority. In our case, the competent supervisory authority for data protection matters is the State Commissioner for Data Protection and Freedom of Information in Rhineland-Palatinate; their contact information can be found at the following link: https://www.datenschutz.rlp.de/ueber-den-lfdi/impressum


Right to data portability

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, either directly or through a third party, in a commonly used, machine-readable format. If you request that the data be transferred directly to another controller, this will only be done to the extent that it is technically feasible.



SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information (e.g., orders or inquiries). You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock icon in the upper left corner of your browser bar. When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.