FAQ

Frequently Asked Questions

Do you have any questions? If this is a question that has been asked before, you’ll likely find the answer here. If your question is more specific or complex, please don’t hesitate to contact us directly.

General

  • Where can I park?

    In front of the castle gate, you will find designated parking spaces where you can park your vehicle for free during your visit. Additional free parking spaces are available below Reichenstein Castle on Federal Highway 9. From there, it takes about a 5-minute walk to reach the castle grounds. Upon arrival and departure, you are welcome to drive your car up to our reception area to load and unload your luggage as conveniently as possible. You can charge your electric vehicle for free at our three charging stations.

  • How do I get there?

    By car from Frankfurt, Mainz, Wiesbaden: 

    Take the A60 toward Wiesbaden; at the Schiersteiner Kreuz interchange, take the A643 toward Bingen; at the Mainz interchange, take the A60 toward Bingen; at the Nahetal interchange, take the A61 toward Cologne; after 500 meters, take Exit 49 (Bingen-Mitte), then take the B9 toward St. Goar; after 10 kilometers you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    By car from Cologne, Koblenz, or Mannheim:

    Take the A61 highway, exit at 49 (Bingen-Mitte), then take the B9 toward St. Goar. After 10 kilometers, you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    Parking:

     There are 20 parking spaces in front of the castle gate, which can be closed off as a bus turning area if necessary. Another 50 parking spaces are located below the castle on the B9. A short walk takes you up to the castle in 2 minutes. All parking spaces are free of charge.


    By train: 

    From Frankfurt, Mannheim, Cologne, 

    From Koblenz, there are various RE, EC, and IC trains to Bingen (Rhein) Central Station. From there, you can continue on to Trechtingshausen via the Mittelrheinbahn (see “Getting There by Public Transportation”) or take a taxi, which will take you to the castle in about 10 minutes.

    By public transportation: 

    From Bingen (Rhine) Central Station, take the MRB 25320 toward Koblenz (travel time approx. 4 minutes). Get off at Trechtingshausen (the first stop after Bingen Central Station). The walk to the castle takes 5–7 minutes.


    Coordinates:

     00°18.5′ N, 7°51′12.6′ E

  • Can I bring my dog?

    We love dogs, and they are warmly welcome at the Boutique-Hotel Burg Reichenstein and at the “Puricelli” restaurant. To cover the additional cleaning costs, we charge a fee of €15 per dog per night. Unfortunately, your dog is not permitted in the historic area (the castle museum and its grounds). Please be sure to register your dog in advance; otherwise, we cannot guarantee your stay. 

  • Is the Wi-Fi free?

    Free Wi-Fi is an expression of our commitment to hospitality.

  • Is the castle open year-round? What are the opening hours?

    Front Desk

    Daily from 7:00 AM to 6:00 PM

    from November 3 to December 21

    Daily from 8:00 a.m. to 5:00 p.m.


    Museum

    April through October

    Monday through Sunday

    9 a.m. – 6 p.m.

    (Last admission at 5:00 p.m.)

    November through March

    Monday through Sunday

    9 a.m.–5 p.m.

    (Last admission at 4 p.m.)


    Hotel

    Open daily

    Off-season rates may vary


    Breakfast (7:30–10:30 a.m.) 

    Afternoon tea (2:00–5:00 p.m.)


    Restaurant

    peak season

    March 30 – November 1

    Mon. through Sun. 12:00 p.m. to 10:00 p.m.

    On Mondays and Tuesdays, we offer a limited menu


    Shoulder season

    March 2 – March 29

    Nov. 16 – Dec. 19 

    Monday & Tuesday // Closed

    Wednesday through Saturday

    6:00 p.m. to 10:00 p.m.

    Sundays from 12:00 p.m. to 10:00 p.m.


    off-season

    Jan. 14 – Mar. 1

    Friday & Saturday

    6:00 p.m. to 10:00 p.m.

    Sundays from 12:00 p.m. to 6:00 p.m.


    Nov. 2–15

    Friday through Sunday

    2:00 PM to 6:00 PM

    We are happy to open outside the above-mentioned hours for groups of 10 or more.


    Please note that opening hours may vary depending on the season. You can find the latest information on our website. 

  • What is the connection between Reichenstein Castle and the Ross & Rose Winery?

    The Ross & Rose Winery and Reichenstein Castle belong together and complement each other as two special places in Trechtingshausen. While the castle towers high above the Rhine and offers views of the Upper Middle Rhine Valley, a UNESCO World Heritage Site, the winery is located down in the village.


    The Ross & Rose Winery is a modern boutique guesthouse with a simple, digital concept. Guests can enjoy a relaxed atmosphere there and start their day with breakfast at the Puricelli restaurant at Reichenstein Castle.


    The castle and the winery are just a few minutes apart. Together, they offer two different perspectives on the same region: up above, the historic castle with its restaurant and panoramic views; down below, the winery as a peaceful starting point for exploring the Rhine Valley. The team at Reichenstein Castle runs the winery with the same passion. 

  • Can I use the Reichenstein Castle grounds for film shoots, photo shoots, and other exclusive events?

    Yes, an exclusive rental is possible.

    In this case, the entire castle grounds, including the interior, are available for rent. Depending on the duration and scope of your planned shoot or event, we recommend that you submit your request well in advance.

Accommodations

  • How many rooms are there at Reichenstein Castle?

    For your stay, our boutique BURGHOTEL REICHENSTEIN offers 23 comfortable and stylishly furnished rooms. Wi-Fi is available in all hotel rooms. Do your guests come from all over the world, from near and far? We would be happy to reserve the appropriate number of rooms for you at our hotel—including flexible on-call allocations—tailored to your specific needs. 

    Our newly opened ROSS&ROSE winery inn, with 11 rooms, offers additional lodging options. We also work closely with nearby hotels and guesthouses.

  • Where can I park?

    In front of the castle gate, you will find designated parking spaces where you can park your vehicle for free during your visit. Additional free parking spaces are available below Reichenstein Castle on Federal Highway 9. From there, it takes about a 5-minute walk to reach the castle grounds. Upon arrival and departure, you are welcome to drive your car up to our reception area to load and unload your luggage as conveniently as possible. You can charge your electric vehicle for free at our three charging stations.

  • How do I get there?

    By car from Frankfurt, Mainz, Wiesbaden: 

    Take the A60 toward Wiesbaden; at the Schiersteiner Kreuz interchange, take the A643 toward Bingen; at the Mainz interchange, take the A60 toward Bingen; at the Nahetal interchange, take the A61 toward Cologne; after 500 meters, take Exit 49 (Bingen-Mitte), then take the B9 toward St. Goar; after 10 kilometers you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    By car from Cologne, Koblenz, or Mannheim:

    Take the A61 highway, exit at 49 (Bingen-Mitte), then take the B9 toward St. Goar. After 10 kilometers, you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    Parking:

     There are 20 parking spaces in front of the castle gate, which can be closed off as a bus turning area if necessary. Another 50 parking spaces are located below the castle on the B9. A short walk takes you up to the castle in 2 minutes. All parking spaces are free of charge.


    By train: 

    From Frankfurt, Mannheim, Cologne, 

    From Koblenz, there are various RE, EC, and IC trains to Bingen (Rhein) Central Station. From there, you can continue on to Trechtingshausen via the Mittelrheinbahn (see “Getting There by Public Transportation”) or take a taxi, which will take you to the castle in about 10 minutes.

    By public transportation: 

    From Bingen (Rhine) Central Station, take the MRB 25320 toward Koblenz (travel time approx. 4 minutes). Get off at Trechtingshausen (the first stop after Bingen Central Station). The walk to the castle takes 5–7 minutes.


    Coordinates:

     00°18.5′ N, 7°51′12.6′ E

  • Can I bring my dog?

    We love dogs, and they are warmly welcome at the Boutique-Hotel Burg Reichenstein and at the “Puricelli” restaurant. To cover the additional cleaning costs, we charge a fee of €15 per dog per night. Unfortunately, your dog is not permitted in the historic area (the castle museum and its grounds). Please be sure to register your dog in advance; otherwise, we cannot guarantee your stay. 

  • Is the Wi-Fi free?

    Free Wi-Fi is an expression of our commitment to hospitality.

  • What time can I check in? By what time do I need to check out on the day of departure?

    You may check into your room starting at 3:00 PM. If you plan to arrive earlier, please contact us to see if early check-in is possible. Rooms must be vacated by 11:00 AM on the day of departure so that we can provide the same level of service to our next guests as we did to you.

  • What time does breakfast start?

    The breakfast buffet is available from 7:30 to 10:30

  • Is there a place where I can store my luggage?

    Please contact us directly regarding this matter. We would be happy to store your luggage at the front desk.

  • Is there a bike rental service?

    We rent out e-bikes: 

    Discover the many ways to spend your time at Reichenstein Castle. 

    Price per e-bike:

    €6 for 2 hours

    €10 for 4 hours

    €15 for a full day

  • Is there a minibar in the hotel room?

    No, we don't have a minibar in the room. All rooms at the Burghotel are equipped with a kettle and a small selection of coffee and tea, which guests are free to use.

  • As a hotel guest, can I visit the museum outside of regular hours?

    You’re also welcome to enjoy the outdoor area of the spacious museum grounds after 6 p.m.—perhaps with a glass of wine in the castle garden? 

    The indoor areas are closed after 6 p.m. 

Wedding at the Castle

  • How many rooms are there at Reichenstein Castle?

    For your stay, our boutique BURGHOTEL REICHENSTEIN offers 23 comfortable and stylishly furnished rooms. Wi-Fi is available in all hotel rooms. Do your guests come from all over the world, from near and far? We would be happy to reserve the appropriate number of rooms for you at our hotel—including flexible on-call allocations—tailored to your specific needs. 

    Our newly opened ROSS&ROSE winery inn, with 11 rooms, offers additional lodging options. We also work closely with nearby hotels and guesthouses.

  • Where can I park?

    In front of the castle gate, you will find designated parking spaces where you can park your vehicle for free during your visit. Additional free parking spaces are available below Reichenstein Castle on Federal Highway 9. From there, it takes about a 5-minute walk to reach the castle grounds. Upon arrival and departure, you are welcome to drive your car up to our reception area to load and unload your luggage as conveniently as possible. You can charge your electric vehicle for free at our three charging stations.

  • How do I get there?

    By car from Frankfurt, Mainz, Wiesbaden: 

    Take the A60 toward Wiesbaden; at the Schiersteiner Kreuz interchange, take the A643 toward Bingen; at the Mainz interchange, take the A60 toward Bingen; at the Nahetal interchange, take the A61 toward Cologne; after 500 meters, take Exit 49 (Bingen-Mitte), then take the B9 toward St. Goar; after 10 kilometers you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    By car from Cologne, Koblenz, or Mannheim:

    Take the A61 highway, exit at 49 (Bingen-Mitte), then take the B9 toward St. Goar. After 10 kilometers, you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    Parking:

     There are 20 parking spaces in front of the castle gate, which can be closed off as a bus turning area if necessary. Another 50 parking spaces are located below the castle on the B9. A short walk takes you up to the castle in 2 minutes. All parking spaces are free of charge.


    By train: 

    From Frankfurt, Mannheim, Cologne, 

    From Koblenz, there are various RE, EC, and IC trains to Bingen (Rhein) Central Station. From there, you can continue on to Trechtingshausen via the Mittelrheinbahn (see “Getting There by Public Transportation”) or take a taxi, which will take you to the castle in about 10 minutes.

    By public transportation: 

    From Bingen (Rhine) Central Station, take the MRB 25320 toward Koblenz (travel time approx. 4 minutes). Get off at Trechtingshausen (the first stop after Bingen Central Station). The walk to the castle takes 5–7 minutes.


    Coordinates:

     00°18.5′ N, 7°51′12.6′ E

  • What is the maximum number of people who can celebrate at the castle?

    Our restaurant can accommodate a total of 220 guests across the Jägerzimmer, Remise, and Pferdestall rooms.

Conferences & Seminars

  • How many rooms are there at Reichenstein Castle?

    For your stay, our boutique BURGHOTEL REICHENSTEIN offers 23 comfortable and stylishly furnished rooms. Wi-Fi is available in all hotel rooms. Do your guests come from all over the world, from near and far? We would be happy to reserve the appropriate number of rooms for you at our hotel—including flexible on-call allocations—tailored to your specific needs. 

    Our newly opened ROSS&ROSE winery inn, with 11 rooms, offers additional lodging options. We also work closely with nearby hotels and guesthouses.

  • Where can I park?

    In front of the castle gate, you will find designated parking spaces where you can park your vehicle for free during your visit. Additional free parking spaces are available below Reichenstein Castle on Federal Highway 9. From there, it takes about a 5-minute walk to reach the castle grounds. Upon arrival and departure, you are welcome to drive your car up to our reception area to load and unload your luggage as conveniently as possible. You can charge your electric vehicle for free at our three charging stations.

  • How do I get there?

    By car from Frankfurt, Mainz, Wiesbaden: 

    Take the A60 toward Wiesbaden; at the Schiersteiner Kreuz interchange, take the A643 toward Bingen; at the Mainz interchange, take the A60 toward Bingen; at the Nahetal interchange, take the A61 toward Cologne; after 500 meters, take Exit 49 (Bingen-Mitte), then take the B9 toward St. Goar; after 10 kilometers you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    By car from Cologne, Koblenz, or Mannheim:

    Take the A61 highway, exit at 49 (Bingen-Mitte), then take the B9 toward St. Goar. After 10 kilometers, you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    Parking:

     There are 20 parking spaces in front of the castle gate, which can be closed off as a bus turning area if necessary. Another 50 parking spaces are located below the castle on the B9. A short walk takes you up to the castle in 2 minutes. All parking spaces are free of charge.


    By train: 

    From Frankfurt, Mannheim, Cologne, 

    From Koblenz, there are various RE, EC, and IC trains to Bingen (Rhein) Central Station. From there, you can continue on to Trechtingshausen via the Mittelrheinbahn (see “Getting There by Public Transportation”) or take a taxi, which will take you to the castle in about 10 minutes.

    By public transportation: 

    From Bingen (Rhine) Central Station, take the MRB 25320 toward Koblenz (travel time approx. 4 minutes). Get off at Trechtingshausen (the first stop after Bingen Central Station). The walk to the castle takes 5–7 minutes.


    Coordinates:

     00°18.5′ N, 7°51′12.6′ E

  • Is the Wi-Fi free?

    Free Wi-Fi is an expression of our commitment to hospitality.

  • Are there any activity programs at Reichenstein Castle?

    Our conference specialists are here to assist you in every way possible to ensure your event has the perfect setup. We would be happy to put together a varied program of activities and evening events for you. 

    Here is the link to our supporting programs. 

  • Can I use the Reichenstein Castle grounds for film shoots, photo shoots, and other exclusive events?

    Yes, an exclusive rental is possible.

    In this case, the entire castle grounds, including the interior, are available for rent. Depending on the duration and scope of your planned shoot or event, we recommend that you submit your request well in advance.

  • How can a conference retreat be organized?

    Conference or team retreats can be customized upon request.

    Just get in touch with us.


    Here is a sample package:


    2-Day Creative Conference Retreat

    DAY 1 – INSPIRATION & ENJOYMENT

    Morning: Arrival and welcome coffee with snacks at the horse stable

    Lunch: 2-course business lunch at Puricelli Restaurant

    Afternoon: Workshop at the horse stable with breakout sessions on our spacious grounds

    Coffee Break: “Creative work requires a lot of energy—and we’ll make sure you have it!”

    Evening: Wine walk through the castle’s own vineyard with a top regional winemaker, followed by a wine tasting

    Dinner: A casual 3-course dinner at Puricelli Restaurant

    Wrap-up in the lounge: Get-together


    DAY 2 – FOCUS & TEAM SPIRIT

    Breakfast in the Morning: A Hearty Buffet at the Burghotel Reichenstein

    Morning: Workshop in the horse stable (U-shape, 20 people)

    A Quick Coffee Break: Small Sweet and Savory Snacks

    Late morning: Outdoor archery at the tournament grounds

    Conclusion: Group lunch and departure

Restaurant

  • Where can I park?

    In front of the castle gate, you will find designated parking spaces where you can park your vehicle for free during your visit. Additional free parking spaces are available below Reichenstein Castle on Federal Highway 9. From there, it takes about a 5-minute walk to reach the castle grounds. Upon arrival and departure, you are welcome to drive your car up to our reception area to load and unload your luggage as conveniently as possible. You can charge your electric vehicle for free at our three charging stations.

  • How do I get there?

    By car from Frankfurt, Mainz, Wiesbaden: 

    Take the A60 toward Wiesbaden; at the Schiersteiner Kreuz interchange, take the A643 toward Bingen; at the Mainz interchange, take the A60 toward Bingen; at the Nahetal interchange, take the A61 toward Cologne; after 500 meters, take Exit 49 (Bingen-Mitte), then take the B9 toward St. Goar; after 10 kilometers you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    By car from Cologne, Koblenz, or Mannheim:

    Take the A61 highway, exit at 49 (Bingen-Mitte), then take the B9 toward St. Goar. After 10 kilometers, you will reach Trechtingshausen; after 800 meters, turn left onto Burgweg and drive to the castle gate.


    Parking:

     There are 20 parking spaces in front of the castle gate, which can be closed off as a bus turning area if necessary. Another 50 parking spaces are located below the castle on the B9. A short walk takes you up to the castle in 2 minutes. All parking spaces are free of charge.


    By train: 

    From Frankfurt, Mannheim, Cologne, 

    From Koblenz, there are various RE, EC, and IC trains to Bingen (Rhein) Central Station. From there, you can continue on to Trechtingshausen via the Mittelrheinbahn (see “Getting There by Public Transportation”) or take a taxi, which will take you to the castle in about 10 minutes.

    By public transportation: 

    From Bingen (Rhine) Central Station, take the MRB 25320 toward Koblenz (travel time approx. 4 minutes). Get off at Trechtingshausen (the first stop after Bingen Central Station). The walk to the castle takes 5–7 minutes.


    Coordinates:

     00°18.5′ N, 7°51′12.6′ E

  • Can I bring my dog?

    We love dogs, and they are warmly welcome at the Boutique-Hotel Burg Reichenstein and at the “Puricelli” restaurant. To cover the additional cleaning costs, we charge a fee of €15 per dog per night. Unfortunately, your dog is not permitted in the historic area (the castle museum and its grounds). Please be sure to register your dog in advance; otherwise, we cannot guarantee your stay. 

  • Do you have a children's menu?

    Of course, we’re happy to treat even our youngest guests in the restaurant.